Service Support Officer
- Exeter, North Devon, Devon, South Devon
- Full Time
- £26,824 - £28,598 per annum
Location: Office base can be Exeter, North Devon or South Devon
We have a new and exciting opportunity for a Service Support Officer within Devon Safeguarding Adults Service (DSAS).
DSAS receives safeguarding adult contacts and referrals across Devon, and responds in accordance with duties under Section 42 of the Care Act 2014. You will work alongside Social Care Assessors, Social Workers, Team Managers and Advanced Practitioners who form the DSAS team which is led by the Service Manager. As the Service Support Officer is a new role for DSAS, you will work with the management and leadership team to develop and shape the future of the role.
You will need to have strengths and experience in working in a busy environment with a varied workload which you will need to prioritise in response to service demands.
Main duties and responsibilities:
- To act on behalf of the Service as the senior administrator, to implement, operate and maintain a range of statutory, regulatory and corporate business processes and systems as required to support the efficient operation of the Services.
- To assist the Manager in reviewing, on a continuous basis, the effectiveness of all processes and making recommendations for improvement - including identifying and resolving administrative systems and process issues.
- The post will be flexible and responsive to the resolution of urgent matters, for example:
- Provision of information including statistical data, organisation and team structures
- To data cleanse, validate and update staff and property data where necessary
- To support and provide up to data accurate management information as required
- To provide timely and accurate data surrounding Freedom of Information requests as required
For an informal discussion about this post, please contact Carly Stanton, Service Manager, DSAS - carly.stanton@devon.gov.uk or 01392 383000.
How to apply
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
Please click Apply Now to see the Job Description.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
- This role requires a DBS disclosure.
Reference: REQ009614