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Latest Jobs
Applications Analyst - Level 3
- Exeter, Devon
- Full Time
- £36,581 - £40,444 per annum
Location: County Hall (Exeter) Are you an experienced applications professional looking for a role where you can combine technical expertise, problem-solving and customer engagement? We are looking for an Applications Analyst Level 3 to join our Software as a Service Team. You will help develop, implement, manage and support a diverse portfolio of business applications, integrations and digital services used across Devon County Council and by the people of Devon. This varied role covers the full application lifecycle. You will provide second and third-line support, investigate complex incidents and problems, implement controlled changes, maintain application security and availability, and work with suppliers and internal teams to deliver reliable services. You will also gather business requirements, assess technical options and help customers agree practical solutions that deliver measurable benefits. The successful candidate will be expected to be confident in a variety of technologies and fully competent to act as a technical lead in one or more of the following: C#, .NET and JavaScript Python for automation and data workflows Azure development and administration, including Azure Functions, Data Factory and pipelines SQL databases and application integrations Low-code solutions Document management systems You will need strong analytical and troubleshooting skills, with the ability to use logs, application monitoring, testing and data investigation to diagnose failures. Experience of application development, integration, business analysis or supporting enterprise applications in a large organisation would be particularly valuable. We are looking for someone who communicates clearly with technical and non-technical audiences, welcomes peer review and enjoys sharing knowledge. If you are curious, collaborative and motivated by using technology to improve public services, we would be pleased to hear from you. Devon County Council offers a unique working environment including comfortable modern offices situated in landscaped grounds, a café, bar, members’ club with sporting facilities, along with flexible hours and options to work remotely. The post is formally based at County Hall, Exeter, although you may be required to travel to other sites around Devon. For an informal chat about the role please call Andy Reynolds on 01392 385518 (ask for Andy Reynolds if prompted). Interview Date: Mid to Late October (to be confirmed) How to apply Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed. Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply. Please click Apply Now to see the Job Description. DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages . For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes - Working for Devon | Devon County Council Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc. We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment. This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English. Personal data we collect from you will be processed in accordance with the Applicant privacy notice . For more information about Working for Devon please visit our Working for Devon page . We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk). Reference: REQ010535
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Assistant Transport Coordination Officer
- Exeter, Devon
- Full Time
- £27,709 - £29,542 per annum
Permanent 37 hours per week Are you a motivated and customer-focused individual with a positive, can-do attitude? Would you like to join a friendly, supportive team that helps people access vital healthcare services across Devon and beyond? We are looking for an Assistant Transport Coordination Officer (ATCO) to join the Patient Transport Advice Service (PTAS) at Devon County Council (DCC). PTAS works in partnership with NHS Devon to screen patient eligibility and ensure those eligible patients can access appropriate and safe transport to attend healthcare appointments. What you'll be doing As an ATCO, you will play a key role in assessing eligibility for NHS-funded non-emergency patient transport. You will speak frequently with patients, carers, healthcare professionals and DCC colleagues to gather information and determine the most appropriate transport arrangements. Where patients are not eligible for NHS-funded transport, you will provide advice and information on alternative travel options, helping individuals make their own travel plans. Why Join PTAS? Working within the Patient Transport Advice Service you will provide support to some of the most vulnerable members of our communities. Every day, you will help people overcome barriers to accessing healthcare, ensuring they can attend appointments safely. What we're looking for You will need to have experience working in a busy environment, managing competing priorities and adapting to frequently changing demands. You will need to be organised, resilient and able to work accurately under pressure, working with your colleagues to achieve the needs of the service. Essential skills and experience include: Excellent communication and customer service skills. A professional and confident telephone manner. Strong organisational skills and the ability to prioritise workloads effectively. Good IT skills, including experience of Microsoft Teams, Outlook, Excel, SharePoint and the ability to learn transport management software. The ability to assess information and make informed decisions. Experience of working collaboratively as part of a team. The ability to adapt to new IT systems and processes quickly. You will use a variety of systems, including call management software and specialist transport systems, so being adaptable and able to learn multiple systems is essential. Duties will also include tendering and issuing contracts, processing invoices and resolving queries from patients, providers or healthcare organisations. Working Arrangements PTAS supports agile working, combining home working with attendance at our office based at County Hall, Exeter, in line with service needs. This post will be required to work a 5 day week Mon-Fri, 9.30-17.30, we are not able to offer this post with compressed hours or alternative working hours, due to the current needs of the service. During your initial training period, you will be required to attend the office daily. Once training is complete, there is an expectation of attending the office weekly, together with attendance for meetings, training and other service requirements. Our offer to you A supportive, friendly and inclusive team environment. Agile working arrangements, combining home and office-based working. Generous annual leave entitlement, increasing with service. Membership of the Local Government Pension Scheme. Access to in house learning opportunities. Employee wellbeing support and access to occupational health services. A range of staff discounts and employee benefits through Devon County Council. Find Out More For an informal discussion about the role, please contact: Sarah Austic, Jack Mason or Stacey Isaac ☎ 01392 381099 Please click ‘Apply Now’ to view the job description DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages . For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes - Working for Devon | Devon County Council Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc. We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment. This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English. Personal data we collect from you will be processed in accordance with the Applicant privacy notice . For more information about Working for Devon please visit our Working for Devon page . We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk) REQ010533
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Education Health & Care Plan (EHCP) Co-ordinator
- Exeter, Devon, Hybrid
- Full Time
- £27,709 - £29,542 per annum
Permanent Full time 37 hours per week The Special Educational Needs (SEND) Operational Team is looking for experienced SEND administrators. This is an exciting time of transformation for SEND and Inclusion in Devon County Council and you will be joining us at a time of new development. What you'll be doing These roles are responsible for providing co-ordination support to Education Health and Care Plans statutory processes within SEND operations. The role focuses on providing a high-quality co-ordination service for SEND statutory processes, including data management, record keeping and communication with colleagues, professionals and families. This role will also include some early-stage statutory decision making to support the wider work of the SEND operations team. What we're looking for We are looking for co-ordinators or experienced administrators with a good working knowledge of SEND statutory processes who can manage a diverse workload. The role will require a strong competency in IT across various Microsoft packages and management information system (MIS) platforms. The ability to work within given deadlines is essential and you must be able to show knowledge of the relevant legislation including the SEND Code of practice 2015. For an informal discission please contact Ryan Merchant at ryan.merchant@devon.gov.uk How to apply Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed. Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply. Please click ‘Apply Now’ to view the job description DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages . For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes - Working for Devon | Devon County Council Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc. We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment. This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English. Personal data we collect from you will be processed in accordance with the Applicant privacy notice . For more information about Working for Devon please visit our Working for Devon page . We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk). This role requires a DBS disclosure.
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