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Information and Advice Triage Officer
- Exeter, Devon
- Part Time
- £30,518 - £33,699 per annum, pro rata
DIAS DIAS is the Devon Information Advice and Support Service for children and young people with special educational needs and disabilities (SEND), and their parents and carers. DIAS is a statutory service that provides information, advice and support to help children and young people (CYP) and their families to understand the legal processes that impact access to the best education, health and social care support for them or their child. The DIAS team support CYP and their parents and carers to work in partnership with schools, the local authority and other services, and helps them to feel empowered and understood so that they can participate in decisions that impact them. We are a strong and supportive team with a wide range of backgrounds and experience. We are committed to working collaboratively to ensure that the service works effectively to meet the needs of our service users. The Role The purpose of the role is to be the first point of contact for parents, carers, children and young people (CYP) who contact the service. You will listen, ask questions and then use a solutions focused approach to give impartial information and advice. As a foundation of the service, this is always done in accordance with the Children & Families Act 2014, Equalities Act 2010, SEN Code of Practice and other relevant statutory guidance. Supporting families means you will need to interpret and give advice and guidance about legal processes and local authority policy and procedure. This is to ensure families are well informed and aware of their legal rights, under the relevant SEND and associated social care and health legislation. As part of the role, you will receive accredited legal training, and ongoing supervision and support. About You You will need to be highly organised, with excellent communication skills. You will also need to be able to show empathy and diplomacy, and to interact sensitively with parents carers and young people who may be distressed or frustrated. You will have good listening skills and be able to take complex information and make it understandable and useable for a lay audience. Ideally, you will have some knowledge of educational legislation for children and young people aged 0-25 with special educational needs and or disabilities or have relevant experience. You should also understand the law relating to disability discrimination and how it applies to children and young people in an educational context. You will be able to work to confidentiality protocols and share information which relates to the safeguarding and protection of children and young people, whilst respecting the confidential and sensitive nature of the written and verbal information. You will need to be able to use your own initiative to make decisions and manage your workload as well as being an excellent team player. You must enjoy working with people and be comfortable as part of a hard-working and conscientious team, using your experience and expertise to complement and support others. We like to enjoy our work too, so a sense of humour is a must. For an informal conversation about the role, please contact Amy Jones: amy.carey-jones@devon.gov.uk How to apply Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed. Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply. Please click Apply Now to see the Job Description. DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages . Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc. We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment. This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English. Personal data we collect from you will be processed in accordance with the Applicant privacy notice . For more information about Working for Devon please visit our Working for Devon page . We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk). This role requires a DBS disclosure. Reference: REQ009243
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Social Worker - Adult Social Care
- West Devon
- Part Time
- £38,220 - £44,075 per annum
Location : Abbey Rise, Whitchurch Road, Tavistock, PL19 9AS Permanent Part time, 30 hours per week Join our Tavistock Adult Community Team as a qualified Social Worker based in our office in Tavistock. There will be the flexibility to work from home as part of our hybrid working policy. You will be working with young people from 17 years old transitioning to Adult Social Care through to older adults. You must hold a social work qualification and be registered with Social Work England (SWE) You will be conducting comprehensive assessments of individual's needs and available support. Managing a complex caseload, triaging referrals and making informed decisions. A sound understanding of how to apply a strengths-based approach. Understanding of social work issues, legal frameworks and social care statutory duties and a commitment in demonstrating our values and behaviours. Social Worker Career Pathway We have implemented the first phase of a new Social Worker Career Pathway within our Adults Services, with our vacancies available at the Social Worker (Grade F) or Experienced Social Worker (Grade G) levels. Our Social Worker and Experienced Social Worker roles align with the national Professional Capability Framework (PCF) for Social Workers , which provides a robust structure for all local authorities to use as a way of standardising professional capabilities and provides a clear career pathway. This is a fantastic opportunity to provide you with an achievable, clear pathway for your career; to enable you as a practitioner to reflect and identify your own practice and development on the PCF pathway. If successful in being shortlisted for interview, your experience, skills and knowledge, will be assessed against the PCF domains and if found appointable, this will determine your appointment to either the Social Worker (Grade F) or Experienced Social Worker level (Grade G). With on-going learning and support from your line manager, those appointed as a Social Worker will be able to evidence incremental learning and submit an application in due course for progression to the Experienced Social Worker (Grade G) via a portfolio of supporting evidence against the PCF framework. What we can offer you We are committed to your continuous professional development , doing all we can to help you to get the most from your career. You will receive excellent support and supervision, with regular opportunities to discuss and reflect on your practice, both with your line manager and peers. We offer 26 days annual leave , plus Bank Holidays, rising incrementally to 31 days after 5 years’ service. Flexible working opportunities are available, these include part-time hours, flexitime, compressed working hours and homeworking (this is subject to the needs of the role – please discuss at further at interview) Offer an opportunity to enter a generous Local Government Pension Scheme . As a place to live and work, Devon is hard to beat with top-performing schools, universities, vibrant cities, pretty villages and some of the most scenic coast and countryside in the UK. Living and working in Devon as a Social Worker has never been more attractive. If you are currently living, working or studying in the UK and are looking to relocate to Devon, subject to qualifying conditions and in exceptional circumstances, relocation support of up to £10,000, may be available. Visa sponsorship may also be offered as part of the relocation support package, terms and conditions apply. Please note: At this time, we are unable to consider overseas applications. For an informal discussion please contact, Lisa Lawson at Lisa.lawson@devon.gov.uk or by calling 07815480735. Please click ‘Apply Here’ below to view the job descriptions How to apply Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description . Applications may not be taken forwards if the supporting statement is not adequately completed. Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply. DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages . Happy to Talk Flexible Working -The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc. We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment. This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English. Personal data we collect from you will be processed in accordance with the Applicant privacy notice . For more information about Working for Devon please visit our Working for Devon page . This role requires a DBS disclosure. This role requires Social Work England Registration (SWE). REQ009241 Integrated Adult Social Care
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Teaching Assistant - East Allington Primary School (Education South West)
- South Hams, Devon
- Multiple Terms
- NJC Grade B
Start Date: As soon as possible East Allington Primary School is seeking a dedicated and enthusiastic individual to join our friendly and supportive team. About the role The successful candidate will work to facilitate the learning and development of children alongside teaching staff and other experienced support staff. We are looking for someone who, ideally: Has an understanding of child development Has experience supporting children Has knowledge of teaching approaches, including play-based learning Demonstrates excellent communication and interpersonal skills Can build positive relationships with children, parents/carers and colleagues Is patient, empathetic, and passionate about supporting young children’s wellbeing and progress Safeguarding Commitment East Allington Primary School is committed to safeguarding and promoting the welfare of all children. All staff are expected to share this commitment. This post is subject to an enhanced DBS disclosure. Fluency in English Applicants must be able to fulfil all spoken and written aspects of the role with confidence and fluency in English. Education South West is committed to safeguarding and protecting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post. This includes checks with past employers, an online check of publicly available information, including social media, and an enhanced disclosure via the Disclosure and Barring Service. How to Apply For an application form and job description, please email: admin@eastallingtonprimary.org.uk We look forward to hearing from you! Please note: We reserve the right to interview and appoint candidates prior to the closing date, should a suitable applicant be identified. Closing Date: 22 February 2026.
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