PHN Business Support Administrator
- East Devon, Devon, Hybrid
- Part Time
- £26,847 - £27,274 per annum, pro rata
Job Location: Hybrid Working - Office location (St Michaels Court, Honiton) + working from home. The role will require a number of days on site working per week to meet business need.
Are you looking for a role where you make a difference? Are you looking to be part of a flexible and supportive team? Do you have a positive and enthusiastic attitude towards learning, and are proactive and willing to help and support others? Are you looking to work in an organisation where you are valued and provided with an attractive benefits package? If the answer is yes, then we have an exciting opportunity for you!
We are currently looking for a Public Health Nursing Administrator to join our Business Support Team.
Why come and work for Devon County Council?:
- Flexibility with working hours and locations, including some home working - to be discussed with the recruiting manager
- Excellent health & wellbeing culture within the organisation
- Excellent employee discount scheme – ‘Devon Discounts’ and ‘Blue Light Card’ – Accommodation, Food & Drink, Leisure & Transport and more!
- Cycle to Work Scheme
- Excellent ongoing internal learning, development & training opportunities
- Local Government Pension scheme membership
- 26 days annual leave (plus bank holidays) – rising to 30 days after 5 years’ service. (pro rata for PT staff)
- Employee Assistance Programme
- Opportunities for promotion and progression within the organisation
What are the skills & qualities we need from you?:
- Able to use a laptop (TEAMS/Outlook/Calendars/Microsoft Edge/Excel/Word).
- Strong attention to detail and able to work at pace, managing competing and changing priorities.
- Positive & enthusiastic attitude towards learning and supporting your colleagues.
- Good communication skills and the ability to build good working relationships with team members and wider colleagues.
- Ability to plan workload for the day and be adaptable when service needs might change.
- Ability to think on your feet and work with colleagues to resolve problems.
- Remain calm and resilient under pressure.
- Good customer service and interpersonal skills.
What key tasks/responsibilities will the role involve:
- Using a laptop and various internal systems and Microsoft packages to conduct your role.
- Working in a flexible way – some home working and some office-based work.
- Taking calls from the public, partnership agencies and colleagues.
- Managing shared email mailboxes as well as your own email.
- Booking appointments and sending letters and text messages confirming appointments.
- Uploading documents.
- Following processes.
- Attending and contributing at meetings.
- Supporting across other Devon hubs (virtually) as required to meet business need.
If you’re interested by what you have seen above, then do not delay! This is your opportunity to join a vibrant dynamic and supportive team. Just click on the apply button.
Important information regarding your application:
Part of the application will include you having to type a supporting statement. It is important that you look at the job description and person specification when typing your supporting statement and provide examples to show how you can demonstrate your skills and qualities! The supporting statement will form a VITAL part of the selection process, including if you will be invited to formal interview stage. Remember to sell yourself!
Interviews will be held virtually via TEAMS (you will need access to a laptop/computer with webcam & microphone). You will be offered an informal pre-interview meeting with one of the panel to check your connectivity and your ID and to put you at ease before the formal interview.
If you would like to find out more about this role, please feel free to contact the following person for an informal discussion before applying:
Name: Helen Wilson
Telephone number: 01392 384203
Email: helen.wilson@devon.gov.uk
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
Please click Apply Now to see the Job Description.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes - Working for Devon | Devon County Council
- Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
- This role requires a DBS disclosure.
Reference: REQ010545
Job Details
- OrganisationDevon County Council
- Work LocationEast DevonDevonHybrid
- Work Postcode
EX14 1HU
- Reference
REQ010545
- Occupational GroupAdministrative, Secretarial & Office Support
- Salary Details
£26,847 - £27,274 per annum, pro rata
- Job TermPermanent
- Appointment TypePart Time
- Hours
29.6 hours per week (to include Monday and Friday)
- Closing Date
26/09/2026
- DBS Check Required
Yes