Business Administration Apprentice
- Exeter, Devon
- Multiple Terms
- £25,185 - £25,583 per annum
Fixed Term 18 Months (Apprenticeship)
HAVE YOU GOT WHAT IT TAKES TO GROW YOUR CAREER AND HELP MAKE DEVON SUCCEED?
Through our Step In Apprenticeship Programme we have an excellent opportunity. We are recruiting a Business Admin Apprentice within the Highways Intelligence Group, part of the Climate Change, Environment and Transport Directorate.
Starting in September 2026 the duration of the Apprenticeship contract will be 18 months.
You will be required to attend an Exeter College enrolment day on 29 September.
Apprentices will work towards a Level 3 Business Administration Apprenticeship, including record and document production, and managing stakeholder relationships. This will be supported by a combination of training and practical work experience.
We offer a highly competitive starting salary of £25,185 per annum, a starting holiday entitlement of 25 days, flexible working arrangements and training.
Key responsibilities of the role:
- Help deliver the annual highways training plan for over 300 staff, including reviewing data to understand needs and working with training providers and colleagues
- Act as the main contact for training and system-related questions
- Use the council’s finance system to raise orders and track payments
- Support projects that involve changes to software and systems in Highways
- Assist with the yearly health and safety review across the Climate Change, Environment and Transport teams
- Use Office 365 tools (Outlook, Teams) daily to work with colleagues and attend meetings
- Manage a shared mailbox and respond to emails from both staff and external contacts
- Organise meetings, take notes, and follow up on actions
- Collect and enter data to support PowerBI reports
- Help manage the Highways vehicle fleet, including MOT and service reminders
- Monitor and review processes and procedures
- Use problem-solving and creative thinking to improve services
- Understand Highways processes and support the team’s needs
Applicants should be:
- Interested in working within Highways and an environment of change
- Able to prioritise effectively
- Comfortable asking questions for clarity
- Keen to learn and motivated to succeed
- Interested in learning more about local government and how it might meet your future career aspirations
- Able to listen carefully and respond well to people
- Enjoy working on a variety of tasks and adapting to changing priorities
- Willing to provide excellent service to the people of Devon
- Of suitable academic ability i.e., minimum qualifications of grade C (4) GCSE (or equivalent) in English and Maths
As part of your application, you must write a supporting statement. Refer to the job description and person specification, and include examples that demonstrate your skills and qualities. This statement is a crucial part of the selection process and will help determine if you're invited to interview.
If you would like to find out more about the role above, please feel free to contact Anna Snell on 01392 383903 for an informal discussion before applying.
What benefits will I get?
You’ll get a competitive salary, plus a range of benefits that include:
- Experience and opportunity also given for career progression to Senior Management roles;
- 26 days annual leave increasing to 31;
- Additional leave increase after 5 years (and up to 20yrs);
- Training to support your career goals;
- Mentor support to gain professional qualifications;
- Flexible hours with the ability to accrue up to an additional 24 flex leave days per year;
- Time off for bank holidays – typically 8 per year;
- Other benefits include Vivup employee benefits, Stagecoach SW discounts and cycle to work scheme;
- A generous pension scheme.
Where will I be based?
You will be based in Great Moor House, Exeter. Hybrid working is available to all.
Find out more at: Step In - Working for Devon | Devon County Council
How to apply
Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteria as described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
Please click Apply Now to see the Job Description.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please seeUse of AI in Our Recruitment Processes - Working for Devon | Devon County Council
- Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- We cannot consider visa sponsorship at this time. UK Right to Work is required. For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
Reference: REQ010330
Job Details
- OrganisationDevon County Council
- Work LocationExeterDevon
- Work Postcode
EX2 7NL
- Reference
REQ010330
- Occupational GroupApprenticeships/Training Programmes/Work Experience
- Salary Details
£25,185 - £25,583 per annum
- Job TermFixedTraining / apprenticeship
- Appointment TypeFull TimeTraining / apprenticeship
- Hours
37 hours per week
- Closing Date
22/08/2026
- DBS Check Required
No