2Days left

Customer Service Advisor

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Organisation
DEVON COUNTY COUNCIL
Business/Department
Digital Transformation & Business Support
Work Location
My Devon, Customer Service Centre, 7 Millenium Place, Lowman Business Park, Tiverton  EX16 6SB
Pupils on Roll
Pupils on Roll
Reference
TS/20/08896
Occupational group
Admin, Secretarial & Office Support
Salary details
£10.41 per hour
Job term
Casual
Appointment type
Full Time
Hours
37
Closing Date
23 October 2020
Interview date
For an informal discussion please contact
Temp Solutions 01392 383000
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The Customer Service Centre handles telephone queries from members of the public, professionals and partner agencies in relation to services provided by Devon County Council. Customer Service Advisors handle enquiries for wide range of services and also develop specialist skills and knowledge related to service areas. This role is expected to last until 31st March 2021, and would be on a full time basis. 

For this role you will need to have - 

  • Experience of working in a customer service environment, preferably this would have included some telephone work

  • Excellent communication skills

  • Confident in using IT packages such as Microsoft Office, databases and the Internet

To apply, click 'Apply for this Job' and upload a copy of your CV. 

This role would be on a casual basis. For further information regarding this, please see the Temp Solutions Operating Standards attached. 

 

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We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and expect all staff and volunteers to share this commitment.

This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Personal data we collect from you will be processed in accordance with the Temp Solutions privacy notice.

For more information about Working for Devon please visit our Working for Devon page.

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