- DEVON COUNTY COUNCIL
- Digital Transformation & Business Support
- Work Location
- My Devon, Customer Service Centre, 7 Millenium Place, Lowman Business Park, Tiverton EX16 6SB
- Occupational group
- Admin, Secretarial & Office Support
- Salary details
- £10.41 per hour
- Job term
- Appointment type
- Full Time
- Closing Date
- 23 October 2020
- For an informal discussion please contact
- Temp Solutions 01392 383000
The Customer Service Centre handles telephone queries from members of the public, professionals and partner agencies in relation to services provided by Devon County Council. Customer Service Advisors handle enquiries for wide range of services and also develop specialist skills and knowledge related to service areas. This role is expected to last until 31st March 2021, and would be on a full time basis.
For this role you will need to have -
Experience of working in a customer service environment, preferably this would have included some telephone work
Excellent communication skills
Confident in using IT packages such as Microsoft Office, databases and the Internet
To apply, click 'Apply for this Job' and upload a copy of your CV.
This role would be on a casual basis. For further information regarding this, please see the Temp Solutions Operating Standards attached.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and expect all staff and volunteers to share this commitment.
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
Personal data we collect from you will be processed in accordance with the Temp Solutions privacy notice.
For more information about Working for Devon please visit our Working for Devon page.